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Contact First Ourselves

  • Share your feedback, let’s talk about it. The best way to start a conversation (and a relationship) is to leave a comment on a post. You can also join our private Friends’ Forum and start a conversation in the forum. Or post a comment on the First Ourselves Facebook page.
  • Write Karly a note. You can email Karly at karlyp at firstourselves.com. (It’s spelled out here to avoid spam. Substitute the @ for “at” when emailing her.) Karly loves reading your comments and notes, although she isn’t able to respond to every email due to the volume of mail she receives.
Mailing address
First Ourselves
P.O. Box 358
Livingston, Montana 59047
USA		 Call us at (1) 888-297-7076

Or email customer-service@firstourselves.com
(Look for an automatic confirmation message,
and a personal follow-up soon thereafter.)
  • For customer service or technical support, call (1) 888-297-7076 and choose the tech support option. You’ll be routed to one of our team, or to a voice mail. Or email customer-service@firstourselves.com.
  • Refunds & Cancellations: Send us your request via email to customer-service@firstourselves.com. Please include the date of purchase and name of product, and if you have an order or transaction ID, share that, too. If you used PayPal to make your payment, please say so. You may cancel an on-going payment subscription at anytime, which will end your access if the product is delivered online. We will gladly refund the purchase price of any product delivered online (or physical product upon receipt of your return shipment at your own expense to the address listed above). We promise to refund the full amount should you request it within 60 days of your purchase and stand behind a 100% Satisfaction Guarantee policy.
  • Exchange a product: Send us your request via email to customer-service@firstourselves.com. Please include the date of purchase and name of product, and if you have an order or transaction ID, share that, too. You may return any product in exchange for another of equal or lesser value within 30 days of your purchase. We’ll contact you with replacement instructions upon receipt of your original purchase at the address listed above.
  • Promotional inquiries: Want Karly Randolph Pitman or First Ourselves to join a product launch or other program? Send an email to customer-service@firstourselves.com. Please include next action steps and deadlines and the anticipated audience size and demographic. Please put “promotion request” in the email subject line.
  • Can’t find what you’re looking for? The home page gives an overview of our information and product offerings. New to First Ourselves? Check the getting started links or the site map.